When a prospective client walks through your door, it is your job to make an instant impression. Making a sale or landing a high-ticket client is only possible when trust and professionalism is established from the very first moment you meet. If you want to keep your business running efficiently and you want to impress your clients, you may want to consider making a handful of changes to your usual regime. Having a clear plan of action, being honest and creating a welcoming environment are just some of the considerations you can make.
Have a Clear Plan of Action and Stick to It
When a potential client comes to your business building, you need to have a clear plan of action so that you hit all of your key points. At the start of the meeting make sure you mention everything you want to discuss so that nothing is missed. This will instantly create a good first impression, and it primes your client for everything that’s in store for your meeting. If you want to go one step further, you could email them your plan of action beforehand so that they’re even more prepared.
Ensure The Environment is Comfortable and Welcoming
When you regularly welcome high paying clients into your office, you need to make sure that the environment is comfortable and professional. If you haven’t already considered commercial air conditioning installation now would be the perfect time to look into your options. Maintaining the optimum temperature and tidying your office so it’s presentable, will make an instantly good impression on your client.
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Answer Questions Openly and Honestly
During a business meeting, it’s highly likely that the other person will have a number of questions, especially if you’re looking to seal a business deal. Be prepared for any questions that may arise, but answer them as honestly and openly as possible. In many cases, you may be able to predict the questions that will pop up during your business meeting, so try to plan ahead as much as possible.
Don’t Overpromise
There are a number of dangers when it comes to over-promising and under delivering when you’re running a business. Of course, you want to sell your services and products as much as possible, but you should steer clear from making promises that cannot be met. Instead of overpromising, you could talk about what “could” happen when they invest in your products.
As soon as you put these ideas into action, your business reputation will instantly improve. When you’re looking to land high ticket clients, you want to create a good impression from the very beginning. Although you may not be able to control everything that occurs during your business meetings, you will certainly be able to affect how you answer questions and approach certain topics. With this in mind, you will be on the right track to impressing every single client who walks through your door for a meeting in the near and far future.
Photo by Marcus Aurelius