We’ll be hearing (and worrying) a lot about artificial intelligence in 2023.
ChatGPT and other AI solutions are so-called generative programs. They can generate content, and not just regurgitate or randomly order existing information, but actually create content to rival human-made material. What will this mean for business?
In the near term, here are three areas that might be taken over by AI quickly:
* Customer service: ChatGPT is a lot better than your typical chatbot. Instead of hiring staff, you’ll see AI answering complicated questions.
* Translation: ChatGPT’s advanced language capabilities can execute rapid translation of large and small documents.
* Data analysis: Many companies strive to leverage so-called Big Data. Some companies, like Amazon, use advanced abilities to carve out competitive advantage. However, there are drawbacks to knowing everything. Even the smartest data scientists struggle to keep up with the tsunami of data.
AI programs like ChatGPT can handle far larger quantities of real-time than humans. While data scientists may still make the most important discoveries, AI could allow companies to automatically adjust marketing campaigns without human intervention. This could lead to better ROI and higher sales.
Meanwhile, there are legitimate fears that AI solutions could lead to mass joblessness. Others fret over the loss of privacy, high costs, and insufficient ethical controls.
What does ChatGPT have to say? We asked it: “Will artificial intelligence be good for humanity?”
The reply: “Artificial intelligence has the potential to bring many benefits to humanity, such as improving healthcare, reducing energy consumption, increasing efficiency in manufacturing and transportation, and enhancing scientific research. However, whether or not AI will be good for humanity in the long run depends on how we develop and deploy the technology.”
